Your case file, read as one case
Claim Guardians reads an entire matter — every document, letter, photograph and
recording — and returns a structured, evidence-linked view of it that a legal team
can interrogate.
Bring the whole file in
Documents, correspondence, photographs, recordings and file notes go into a single
matter. New material is triaged on the way in rather than dropped into a folder, so
duplicates are caught and every item is registered against the case.
Claim Guardians then works across the file as a whole, not one document at a time.
Turn the file into a case
The system identifies the facts, builds the chronology in date order, and sets each
finding beside the material it came from.
Every load-bearing fact is classified — verified, asserted or still pending —
against a named source document. Analysis that rests on unverified facts is visibly
provisional, and a figure that isn't documented is never estimated.
Follow any finding back to its source
Findings stay attached to their evidence. Pick a sentence and the system produces
the trace back to the document it came from.
The evidence viewer packages a case as a single file that opens in a browser with no
software and no internet connection: the covering memo, an indexed exhibit list, and
every reference one click from the page it cites. A checksum manifest travels with
it, so a recipient can confirm nothing changed in transit.
Work with the analysis, don't just receive it
Claim Guardians is built to be questioned. The claims tracker carries an assistant
that answers questions about a case from the case record itself, cites what it used,
and can only read — it holds no route to change anything.
The professional stays in charge
Everything the system produces is analysis, marked not-for-service until a qualified
person at the signing firm reviews and adopts it.
The system cannot serve, file, or move money. Those are human acts, recorded as
such. What the system does is make the review far more efficient: the work is laid out to be
inspected rather than accepted.
A case that's ready to work with
What you get is a matter whose material, facts, chronology and evidence can be navigated by the person responsible for it, with a record of how each part was reached.
A case that is ready for whatever follows, whether that is a complaint, an ombudsman referral or litigation.