If you require assistance with an insurance claim dispute, you may wish to contact Ember Claims. Ember Claims is a trading name of Meridian Legal Services Limited, which is authorised and regulated by the Financial Conduct Authority for regulated claims management activity.

Claim Guardians provides information and guidance only. We do not provide regulated claims management services, insurance advice, legal advice or claims handling services, and we do not act on behalf of policyholders.

 Claim Guardians cannot advise you on whether you have a valid claim, cannot assess the merits of your claim, cannot accept instructions on behalf of Ember Claims, and cannot progress your claim for you.

 If you choose to contact Ember Claims, you will be dealing with Ember Claims directly under its own onboarding process, terms of business and regulatory arrangements.