For Individuals

Need help using the platform?

If you have any questions about how to use the Claim Guardians platform, we’re here to help.

Support

If you are feeling overwhelmed or need additional help, there are organisations and services available to support you, such as Citizens Advice and Which? Consumer Group, or (for financial services complaints) the Financial Ombudsman Service may be able to provide interim support. Seeking support elsewhere will not affect your enquiry with us.

You don’t have to manage everything alone.